PureLife Water Testing Frequently Asked Questions
What types of samples does PureLife collect?
We collect water samples only, including drinking water and private wells, for testing by a state certified laboratory, for lead, bacteria, nitrates, PFAS, radon-in-water and other types of contaminants. We do not test soil, air, or paint.
Why should I use a water sample collection company and have someone come to my home or business?
Many tests require strict chain-of-custody procedures and specific collection methods. Our trained field techs handle all of this for you.
How long do results take?
Most test results are delivered within 3–7 business days, depending on the package.
How do I schedule an appointment?
You can schedule an appointment anytime by calling (262) 236-7080 or emailing [email protected]. If you place an order online, a PureLife field technician will contact you promptly to confirm your details, answer any questions, and set up your sample collection at a time that works best for you.
Do you charge travel fees?
PureLife serves a wide area across southeastern Wisconsin. All locations within a 20-mile radius of our service base include no additional travel charge. For properties beyond that distance, a modest travel fee applies based on how far our technician must travel.
Travel Fee Tiers:
• 0–20 miles: No travel fee
• 21–35 miles: $25 travel fee
• 36–50 miles: $50 travel fee
• 50+ miles: Quoted individually based on location
We’ll always share the exact travel fee upfront — clear, transparent pricing with no surprises.
Are your results from a certified lab?
Yes. All testing is processed through a state-certified laboratory following strict quality-control standards.
Is there any upselling?
No. PureLife operates with transparent pricing and zero pressure. You pay only for the tests you choose.
Do you test water from wells?
Yes — we specialize in private well testing and help with recommended annual testing guidelines.
Can you test businesses, schools, or commercial buildings?
Absolutely. We offer compliance testing, multi-tap lead testing, PFAS testing, large-facility sampling, and ongoing maintenance plans.
Can I book recurring annual testing?
Yes. Our Annual Health Maintenance Plan offers discounts and automatic reminders.
What if I’m not home during the appointment?
We offer outdoor sample collections for wells and hose bibs if permitted on your property. Indoor collections require entry.
Do you install filters or treatment systems?
No. We provide testing only — no sales, no conflict of interest, no upselling. We do however, work with trusted 3rd party partners who we can confidently recommend.
The PureLife Priority Advantage Plan
A free loyalty upgrade for faster service, added savings, and long-term confidence in your water quality.
Enjoy priority scheduling, technician-fee discounts on future visits, annual testing reminders, and a clean water-quality scorecard with every service—at no cost.
Enroll for free at checkout.